To help stop the spread of coronavirus in Australia and keep you and your loved ones safe, there are some important things you can do now.
1. Make a booking before coming in
Whether you need a doctor or one of our many allied health staff (like psychologists and podiatrists), you must make an appointment before you come in to the clinic.
To do this, simply call 9304 0500. You also can book online for a doctor.
Consultations are currently being carried out over the phone or video, known as telehealth. For some services, however, you’ll need to come in. Either way, we’ll let you know.
2. Stay at home
Unless you have to leave your home for an essential reason (like coming to see us), please stay at home.
3. Wear a face covering
When leaving your home for an essential reason, you must wear a face covering (like a mask).
Make sure you wear a mask at the clinic. If you have children with you who aren’t wearing a mask, we may ask you to wait in your car until called.
See this page for more information on masks.
4. Wash your hands often
By doing this you eliminate viruses that may be on your hands and avoid infection that could occur by then touching your eyes, mouth and nose.
Watch the video below for the correct way to wash your hands with soap and water.
Want to see how germs can spread so easily?
In the following 10-minute video ‘experiment’, watch what happens when fake germs are placed on just a few kids’ hands. It’s a great reminder for all of us!
5. Cover your mouth and nose
Cough or sneeze into your elbow or cover your mouth and nose with a tissue.
This is because when someone coughs or sneezes, they spray small liquid droplets from their nose or mouth which may contain the virus.
6. Keep your distance
In addition to practising good personal hygiene as basic measures against the coronavirus, you should also practise what is known as social distancing.
This involves staying at least one and a half metres away from other people, especially if they’re coughing or sneezing.
Do your bit by avoiding handshaking and other physical greetings, and try to do your shopping online if you can.
7. Get tested and self-isolate
If you think you may have COVID-19, get tested and then self-isolate until you receive the all-clear.
Refer to this government website for more information about getting tested.
8. Stay safe in our clinic
When you come to our clinic, please don’t bring additional people into the waiting room.
If a family member needs help with translating, it’s best to do it over the phone. If you really need to accompany a family member, do the translating on the phone from inside your car and then come in if there are any issues.
If you have a child, bring your own items (e.g. toy, iPad) for your child to play with. This is because we’ve removed our toys from the waiting room.
Every little thing helps to stop the spread of the virus.
9. Practise good health habits
Changes to our daily lives, like social distancing, can affect our mental health, fitness and occupational health.
People are spending much more time in their home, so we need to try to adapt our daily lives.
Here’s a great guide to help you navigate the change.
10. Look after yourself and each other
Staying healthy should be your number one priority right now. It’s also important to reach out to elderly relatives and neighbours to help them reduce their risk.
There are lots of myths about coronavirus. It’s therefore important that you keep following the advice of doctors and healthcare practitioners, as well as the state and federal government.
Together, we’ll get through this.
Note: This information is of a general nature only and should not be substituted for medical advice. It does not replace consultations with qualified healthcare professionals to meet your individual medical needs.
Last updated 24 July 2020